Brewed..aroma..rich..hot coffee..hmmm

It was sunday and elissa had a special request that we had bfast at KFC. (chose not to disclose which location.)Such a small request, i thought..and i felt obliged to honour it. So off we went to the place for bfast..Pa didn't join us as he had more important thing to 'honour'...mesyuarat kejiranan...

Honestly, i didn't feel good about having bfast at KFC. Never had bfast there..While strolling to KFC, which was just opposite our normal bfast spot, I was thinking what would they serve for bfast..anyway..i didn't want to dissappoint the girls.. i mean Elissa..(as Hilda would normally has no preference over where to eat..)

To start with..there was only one counter opened. The lady taking the order was also the one who had to run around, in and out of the kitchen to collect the food. There was another lady behind the counter busy folding the take away boxes. The line was not too long but wasn't short either..about 3 customers before me. But the fact that the lady had to do so many things by herself had actually slowed down the line. okay lah..i could tolerate that..although the manager on duty was there too..but never bothered to use a bit of his intelligence to do something about the service..pple keep coming and when i looked behind..there were at least another 4 customers hungrily waiting in line..

i had finally been served..ordered 2 milo but was given only one cup..ordered two twisters but had to wait..so we were given the number instead. While waiting in line just now, i had fancied a great taste of its coffee as promoted on the menu..it's written as BREWED..RICH..WITH AROMA..HOT COFFEE.. wow..couldn't wait for that..
But to my surprise..when i looked at the coffee that was served..it was totally different..very..very..'thin' coffee..so cairrrr...when i put in one sachet of creamer, it looked so 'ugly' and u can tell how it would taste...urggh..not up to the standard..as they claimed..

I got pissed..tetiba 'meroyan'..hangin tetiba..and i waived at the manager on duty who was lazily walking towards me..i complained about the coffee..and he said..cair?? macam tak percaya..then he took the cup and brought it to the counter, put in more coffee and handed it back to me..i thanked him and the guy didn't even say a word..not even a sorry from him..he left without saying anything..hah..marah kat aku lah tu..aku nak marah dia tak tau..Huh brother..I paid for it..for the lousy service..the least he could have said was sorry..well customers are always right..agaknya the guy belum grad lagi..dying to know from which college or university he is from..the face dont look familiar..definitely not from ikip training.. haha

well..tu lah..our service industry is still way..way..way..behind..